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Shipping
 
The organic products are shipped direct from the supplier who are an Australian company

All products are made fresh and shipped fresh.

They are despatched either from Australia or USA within three days (where possible),  and delivery is then the responsibility of the courier company which is usually DHL.

All prices shown are in your local currency, however, all Credit Card transactions are converted to Australian Dollars (AUD).

 

Price calculations are based on delivery destination.

Pricing is for Australia, Canada, Japan, New Zealand, United Kingdom, USA and Other Countries.

Make sure you select the correct country flag (See How To Order page)

 

Please be aware that destination duties and taxes may be applicable and are the responsibility of the receiver.

Your credit card company may charge an international fee if ordering from an international country.

 All Miessence products carry a 15-day 100% Money back Guarantee.
 
Q. What are the charges for shipping and handling?

A. Australia - AUD$7.95 for orders up to AUD$100, FREE for orders of AUD$100 and over
Canada - CAD$7.95 for orders up to CAD$100, FREE for orders of CAD$100 and over
Great Britain - £7.95 for orders up to £100, FREE for orders of £100 and over
Japan - ¥800 for orders up to ¥10000, FREE for orders of ¥10000 and over
New Zealand - NZD$7.95 for orders up to NZD$100, FREE for orders of NZD$100 and over
United States and all other countries - USD$7.95 for orders up to USD$100, FREE for orders of USD$100 and over

Q: What Countries do you ship to?

A: International restrictions do apply in some instances. Products can currently be shipped to most countries except Afghanistan, Argentina, Greece, only 3 states in India, Iran, Iraq, Italy, North Africa, North Korea, Pakistan, Poland, Portugal, Spain, and Tunisia.

ONE Group are not responsible for customs charges and restrictions that vary from country to country and result from the importation of certain products. The purchaser remains responsible for all charges and fees incurred. All miessence® product prices are GST inclusive (within Australia). Local taxes and duties may apply outside Australia. Please check the Customs requirements in your own country for more information.
 
Q. Have ONE Group done anything to offset the energy they use in transporting their products around the world?

A. Yes. For all energy used at Head Office and in transporting all their products around the world, ONE Group have committed equivalent funds to become carbon neutral and support sustainable energy programs.

They only fund genuine sustainable energy projects with undisputed climate benefits that build a long term solution to climate change.

See www.climatefriendly.com and see if your household can become climate neutral.